The Citizens Bank Mobile Banking App is a convenient and secure way to access your bank account(s) anytime and anywhere. Once you have completed the enrollment process, you can easily manage your accounts on the go with our safe and simple app. It offers a variety of features to make banking easier and more accessible for our customers.
With the app, you can quickly access your accounts using Touch ID or Face ID on eligible smartphones. This adds an extra layer of security to protect your personal information. You can also check your account balances and view your transactions, giving you a real-time understanding of your finances.
The app also allows you to transfer funds both internally and externally, with some limitations. This means you can easily move money between your own accounts or send money to others, all from the convenience of your mobile device. You can also enroll in Mobile Check Deposits, making it even easier to deposit checks without having to visit a branch.
For business accounts, the app offers the option to enroll in Bill Pay and submit payments, although fees may apply. You can also make Person-to-Person Payments, allowing you to easily send money to friends and family. Additionally, you can enroll in eStatements and view your statements electronically, reducing paper waste and clutter.
The app also provides helpful tools such as locating branch and ATM locations, as well as 24/7 access to activate, temporarily lock, re-order, or report lost/stolen debit cards. You can also securely chat with Citizens Bank during regular banking hours for any questions or concerns you may have. And to keep your account even more secure, you can enable debit card alerts to receive notifications for any suspicious activity.
It's important to note that there is no charge for using the Citizens Bank Mobile Banking App. However, standard messaging, airtime, and data charges from your wireless carrier may apply. As always, we are committed to providing our customers with the best banking experience and ensuring the safety and security of their accounts. We are also a member of the FDIC, giving you peace of mind knowing your funds are protected.